Great experience changing and re-keying our locks. Justin came right away and gave us expert advice and did the work extremely quickly and at a fair price. HIs experience and knowledge were apparent and great customer service.
I would like to send kudos out to Kobe. He got me back in to my unit when I thought I had lost my keys. After he had left I found them again. I now have a spare set. Once again, thank you Kobe
Not sure if he was having a bad day, but for a locksmith safety should be the number one priority. I'm hesitant to give more information since he knows where we live.Unacceptable to be treated in such an aggressive manner.
Best locksmith I've ever called. Justin arrived on time, got my terrible door open, and filled me in on some things to watch out for with the rest of my building's doors. He was also great company and very reasonably priced for an after-hours call-out. I would absolutely call him again for another emergency. Thanks Justin, you're a legend!
Justin, of Lock, Stock & Barrel, has rescued us a number of times when we were unable to enter our premises - without keys, or with faulty locks.Justin is very prompt, efficient and professional in his handling of the problems.Highly recommended for our Northern Suburbs.
We have been using Lock Stock & Barrel Locksmiths for at least the last 5 yrs - they have always been organised, punctual, friendly & professional. They happily explain what needs to be done & why, leave everything very clean afterwards, & do a great job. They are also great value. We would never consider going with another company & highly recommend them! :D
Very competent and professional. Justin arrived on time but our new front door hadn’t been fully installed yet. He organized a carpenter to fix it immediately, then returned the next day to complete the job and rekey other locks. Fantastic service, Justin and Kobe went above and beyond to get the job done quickly, efficiently and on budget. Highly recommended!
Excellent locksmith. Clear communication, great suggestions, rekeyed our new home on Friday afternoon and stayed until it was done. True dedication to their work, high quality job and locally owned family business.
From initial phone conversation, date and time was organised.On the day, they phoned to inform me that they were on their way and what time they would be there.Arrived on time (time they agreed too from initial phone conversation) and assembled a brand new barren into the door quickly and effectively.Tested the keys worked.Very effective and very quick service.Thank you
The team at Lock Stock & Barrel were professional and friendly. Justin was super helpful in helping me select the locks - PLUS I was one of those annoying clients that changed his mind after the job started haha. Justin rolled with the punches and did an awesome job. Would happily recommend.
My unit was recently broken into and the locks all required changing/updating. The letting agent sent Justin from LS&B over and he was fantastic. He explained everything that he was doing and made a stressful and upsetting experience less so.
Soames Real Estate have used Lock Stock and Barrel Locksmiths for a number of years now and we have found them to be one of our most reliable trades persons. Justin is always available for day and after hour call outs and is an expert in the his trade. We have no hesitation in recommending Lock Stock and Barrel to our clients. Michael Kas, Head of Property Management- Soames Real Estate
Would definitely not recommend. He did a really bad job on one of our locks and now it’s difficult to lock/unlock. Rude and unprofessional. Would never use Justin for our locks again. UPDATE why should we email you? How are you intending to make things right? You’re not going to do anything so don’t pretend that you’re genuinely concerned.
Justin was very prompt in responding to our call and was very helpful resolving an additional issue we had . The price was very reasonable too. Thank you !
Lock Stock and Barrel has been a terrific find. Justin is efficient, knows his stuffs, and is friendly to boot. We've had him back several times for both small jobs (a faulty lock) and large (installing locks during a renovation). Justin is one of a handful of tradesmen on our "go to" list. (All to often, tradesmen end up on our "never call again list"). Justin is the real deal... give him a call.
I locked myself out on a public holiday and Justin came to my aid in no time at all. The price was definitley justified by the prompt and professional service! A+
Don't mess around with your home security. Lock Stock & Barrel are true professionals - experienced and expert locksmiths who are reliable, flexible and understand your needs. We were very happy with the quality of their service and workmanship. They were also on point with price. We would recommend them to family and friends without reservation.
Would happily recommend Justin to family and friends. Very flexible with time schedule and very professional in his approach. Preformed high quality work and found him to be very reasonable in price. AAA+